General Policy:
These
are Tacticalxmen.com's Standard Return Policies applicable only to
products purchased by you directly from the Tacticalxmen.com website, We
will be responsible for returned shipping fee and customs
All products can be requested for Return Merchandise Authorization within warranty of return (30 Days).
All returns effected after getting Return Merchandise Authorization.
If
a product is defective before you start using it or is not working, you
can return it to us within the validity warranty period (30 Days).
Warning: Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
Any itemsnot purchased from Tacticalxmen.com
Any
itemswithout a valid, readable serial number, including but not limited
to products with missing, damaged, altered, or otherwise unreadable
serial number.
The package has been received for more than 30 Days.
Items
returned without all original packaging and accessories, including the
retail box, manuals, cables, and all other items originally included
with the item
Any items that exhibits physical damage, or damage caused by accidental breakage, misuse, or general wear and tear.
If
items are lost while being returned, we will not be able to assist you
as we wish we could. We recommend that you select a tracked shipping
method to return the defective products.
The RMA Process & Three Easy Steps:
1. Get RMA Authorization after you submit a RMA request by visiting Tacticalxmen.com.
How to get RMA Authorization :
Please send a email of the RMA request to [email protected]Tacticalxmen.com,we
will response you within 1-2 business days.RMA request should include
the following information: Order Number, SKU, the reason of sending back
and post images, choose replacement or refund money and other your
related concern.
Company address:607A,Nankeng Village, Bantian Street, Longgang District, Shenzhen, China
Contact number: 755-89378789
2. Ship the return goods after you get the RMA authorization.
Once
you ship return goods, please note the return item must be with
original packing, accessories and shipping address from Tacticalxmen.com
customer service center together with RMA authorization.
Notes: please offer tracking number for return shipment. Tacticalxmen.com won’t take any responsibility for any missing return shipment.
3. Get the replacement or Refund.
Tacticalxmen will
arrange for resend or refund upon receiving your return package within
1-3 business days. The money will send back to you within 3-5 business
days ,if you did't receive money after 5 business days, please contact
with us :[email protected]
